FYI: I was born Palestinian...

No, I am not. :)

Clevergirl reported on her blog about Laila.

When you're a Palestinian,

When home is the Gaza Strip,

When you're a journalist and have to travel,

When you're a mother, with two young kids in tow...

Intenational dirty politics that seem so remote, so immaterial...

Suddenly takes a very ugly face when people do suffer.

Sometimes I wonder about citizenship and its value, especially on a passport. Nor to mention the passport itself.

Not to mention wars...

Have we evolved so much from the cave men?

Mhhhh....

I know that my blog has little readership, but I figure that even symbolically, I have to spread the words. Read Laila's blog.

I still believe in human rights...

... and still naive to believe that we're smart enough to eventually make it happens.

Cheers,

-E

Captioned telephone...

Last February, I was in New York City for a weekend. To get some much needed respite from my caregiver duties and to see some blogfriends who I haven't seen in a long long time.

Anyhow, on a Saturday morning, I happened to watch TV and waiting for the weather forecast to come up. In the meantime, I saw ads for NY Relay.

To those not familiar, a traditional "relay" service is a way for deaf and hard of hearing people to communicate with the outside world, as well to receive calls. They have a device which goes to the phone. Pretty much a terminal, with a tiny screen and a keyboard. That device is called a TTY, or sometimes TDD (Telecom Device for the Deaf)

Incoming calls must go to a relay service, and the person talks voice with an operator. The operator in turn will call the other party, with the TTY. So, she will "relay" the voice conversion over the TTY device, and for the deaf person, she can type on the keyboard, which will be seen by the operator, which in turn will "relay" that text voice to the talking party.

There are variations of this. Such as IP Relay, which is the same idea, but over the internet, and there is also VRS (Video Relay Service) like Sorenson VRS which sadly is available *only* in the US, which, instead of relaying words, they relay *Sign Language* to spoken English. The video portion goes over the internet, and voice over traditional phone lines. I saw that in action, and I was absolutely floored! We should have that in Canada. Again, that's something our government doesn't see the need, but the the Americans do. (End of mini-rant here. :) )

But all these services operate the same basic way: If you want to reach a deaf / hard of hearing person, you have to call a special phone number *first*, in order to reach an operator. Ditto the other way around, for a deaf person to call an hearing person.

So I was genuinely curious at NY Relay's ad for... the Captioned Telephone (watch their video).

At first, I was thinking of voice recognition, which is a nightmare for computers to do, as anyone can notice that when calling some voice automated services like 411 directory assistance... with *very* varying success. :)

No, there's no voice recognition circuitry.

It's still a phone with a screen, and as the ad goes on, you dial *directly* the person you want to reach, as you would do with a normal call, and talk normally. Every word you say are captioned. I was wondering how.

This would be great for my dad who is almost completely deaf, and even for me, while I'm not deaf nor hard of hearing, but sounds do not translate well into "words" by my brain. Much like TV with closed-captioning was always on, I would love to listen to a conversation to get the gist of it, while reading the captioning on a screen.

I am also thinking of a few friends which this phone would be a wonderful gift. It would be great for them to call me directly and vice-versa. :) No more operators to dial in first!

There is a gotcha. Or even two, from a Canadian perspective.

The "Captioned Telephone" does two things. You call directly the other party so there's the convenience of a traditional phone call... but the phone also calls the relay service.

It shifts the paradigm of a relay service. The operator is no longer the person in the middle, relaying text to one side and voice the other side. The operator is set aside, and he just type everything that is heard on the line. In effect, this is the "closed captioning" like on TV, except that it's done over the phone.

I suspect there must be delays. First, you don't get an operator instantly, and throughout a lively conversation, I suspect the operator may fall behind, just like closed-captioning of live events, on TV. :)

The additional gotcha is that just like ip-relay, ditto for VRS, the "Captioned Telephone" works... only in the US, as always. So it's useless in Canada.

Anyway, there's a good idea. I wonder how it's going to evolve, over the time.

I suspect that at some point, phones will be equipped of voice recognition, which a keyboard could also be plugged in. Such an universal device would work every way possible, between deaf, hard of hearing and hearing people.

That said, if everyone knew Sign Language, the use of video would make the telephone obsolete. :)

Anyway, just sharing my joy of seeing technology helping people. In this case, to break the communication barrier. This is something that will always be of great interest to me (even more so here, since I have some vested interests, as a functionally hard of hearing person. :) )

Cheers!

-E

Internet on the go: I bite at the bait...

I bite at Fido's offer for "broadband internet" (so called 3G), 1Gig for $30 per month.

This is getting decent, and closer to what the Americans charge.

For the upcoming months, I'll be traveling once to twice per month. (Those who know me, I'm a caregiver to my parents, and I need a break. Since it takes so much planifications with our social services to have such breaks, the deal I've done with them is to set ahead of times all those breaks, so they'll be able to do my job while I'm away (and on top of what they _already_ do, which is _a lot_)

The good side is now I know all my vacations all the way to September. The bad side of course is that it's rigid. I can't change days easily. Oh well... )

If you have traveled a little bit... and like me you bring your laptop, you know there are less and less hotels offering *free* internet service. And when it's free, it's so lousy that you congratulate yourself for not paying for it.

Then, on trains (and even some buses) Wi-Fi internet is becoming available (at a cost, of course), and of course it's already there at all major airports. When you have to kill time, internet is great for that. :)

When you have to pay for your internet access, it seems that most providers in the US and Canada have come up with a standard price: Around $10 for 24 hours.

Then, Fido's $30/month for broadband service would pay for itself after 3 days of use per month. Which is likely to happen, in my case.

ANd for work, I need a backup access to the company's VPN. I'd love to ditch my land line and the antiquated 56k modem for that reason. That would be the other reason for giving a try.

First hurdle: Fido itself. My cellphone can also act as a cellular modem to my laptop. So I ask the $30/month data deal to be added to my voice cellphone service. After lenghty search, the sales' rep told me that my cellphone isn't eligible.

Huh ?

No, I need to buy or get for "free" if I sign a 2-year contract with Fido a USB key that acts as a cellular modem.

-Ma'am, my cellphone does *already* that. I carry already too much electronic devices with me when I travel, so why I need your USB thingy when my cellphone can do the same thing ?!?

The problem is with Rogers, (owners of Fido). In other words, they're doing just about every illogical things they could do. (For instance, we were the *last* industrialized country to have the iPhone in Canada, because Rogers has the monopoly on GSM in Canada, and they thought that the iPhone wasn't important and no one would buy it. This got Apple people fuming at Rogers.

The same could be said when Rogers bought Fido, the first thing they did, was to ditch the Sidekick (called Hip-Top in Canada), which was the iPhone's ancestor (and still an aptly competitor today), while in the US, T-Mobile were playing big on the Sidekick, and even developping niche markets, (like the deaf community) with special rates for them. (Affordable unlimited data-only rates). There were also many fascinating applets designed for deaf Sidekick users.

Phone makers and cellular carriers in the US saw the potential of mobile internet, while in Canada, they didn't even bother until... it was almost too late, having to upgrade their network as fast as they could to provide mobile internet.

So, to make a long story short, I got their USB stick. Mumble...mumble...mumble... End of rant. :)

On the photo, it's the "Novatel Wireless". They tout heavily that it is "installation free". The part that they don't tell you... You *must* be logged in with an administrator account. Hello ?!?

Since it's out of question that I do this, so yes I had to install the software and use the "run as" trick, so their software would run with admin power while I'm logged in as a regular user. It's clunky, but it works. The documentation is so skimpy that it is almost worthless.

Now the acid test. Mobile... internet. Since there's nothing more mobile than a train... I thought it would be a good test!

When 3G service is available (the light turns blue on the Novatel USB key), throughput is almost as good as broadband. There is a noticeable tiny delay, but web pages load up fairly quickly. Essentially, it's just as good as the broadband internet that you're used at home.

First gotcha: 3G data service is available in big cities. As the train leaves Montréal, 3G also leaves. 3G service is incredibly spotty on the Montréal-Toronto corridor. A glimpse in Cornwall, Kingston, Brockville, and of course, it gets rock solid when I arrived in Toronto.

Then there's "EDGE", which is the next best thing when 3G service isn't available. Think of a 56k modem... on a good day. :) It's a sharp drop in speed, but it is still tolerable. I didn't tune up my web browser, but I figure that using a large cache would help tremendously. So most of my trip were on EDGE service. Personally I didn't mind.

"GPRS". G as in Gasp!!! If I remember well the specs, it's the equivalent of a 9600 baud modem... when operating in ideal conditions, which almost never happen. Access to the internet is almost unusable. You must surf with graphics off, for instance.

To my surprise, I saw a couple of times my USB key flashing me that its data link with the network has downgraded to GPRS when we were deep in rural Ontario, with no city, town nor villages in sight. Ouch. That tells you how Rogers/Fido are serious about mobile internet.

A few dead spots too, but not all that noticeable. I was too busy typing text on forums and the like, so by the time I was ready to hit enter, I got again a useable signal. :)

So my experience of "mobile internet", in its true sense, going from point A to point B... if the bus or train offers onboard Wi-Fi access, it's likely to be superior over cellular service. You might want to pay for the extra bucks and save on frustrations.

I figure that if I were in the US, the Novatel USB key would shine. Here in Canada, and the poor state of Rogers' network, all in all, my impression is that the key did its best given the circumstance.

Now, at the hotel in Toronto, I stayed for 3 days. It would have cost me $30 for 3 days if I used their Wi-Fi service from my room. So I stay on cellular. 3G service was available of course, and it was rock solid and speedy the entire 3 days. I love it!

So, as a substitute for Wi-Fi / wired internet access when you're sitting still, say at your hotel room, airports, etc... and in you're in a big city with 3G service is available, that USB key really shines. I love it!!!

Another negative point agout Rogers/Fido: contrary to broadband providers at home (cable, satellite, telcos), they have no web page nor any program to run that would measure your internet usage.

For light usage (my case), there's no problem, but if you're using it regularly, even without downloading files, that 1Gig limit could be reached easily.

My Canadian 2-cent...